Select the checkbox next to Authenticator app, and then select Configure. For more information about security info, see Set up your Security info from a sign-in prompt. If that's not the case, you will need to contact your organization's Help Desk for assistance. If that's the case, you should follow the instructions in the Set up security info to use an authenticator app section. Note: If you don't see the Additional security verification page, it's possible that your administrator has turned on the security info (preview) experience. On your computer, go to the Additional security verification page. To add an account by scanning a QR Code, do the following: For additional security, the verification code changes every 30 seconds preventing someone from using a code multiple times. On your device, tap the account and verify in the full-screen view that your account is correct. You're required to do this only if your organization uses on-premises MFA Server. However, you'll still be able to set up two-step verification whether or not you are enabled for phone sign-in.Īt this point, you could be asked to scan a QR code provided by your organization to set up an on-premises multi-factor authentication account in the app. If you are allowed by your admin to use phone sign-in using the Authenticator app, you'll be able to go through device registration to get set up for passwordless phone sign-in and two-step verification. In these cases, contact the administrator for your work or school account to use this authentication method. You might also receive messages that block registration of the Authenticator app because your admin has Conditional Access policies set up. If you receive the message "You might be signing in from a location that is restricted by your admin," your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. If you don’t have enough authentication methods on your account to get a strong authentication token, you can't add an account. You’ll see an error in the Authenticator app that says “ To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.”
At this point, you could potentially be blocked from proceeding by one of the following conditions: If you have a Temporary Access Pass (TAP) you can use that to sign in. Select Sign in.Įnter your work or school account credentials. Open the Authenticator app and select to the + button and tap Add work or school account. To add an account by signing into your work or school account using your credentials: Note: This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them.
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